Tips for Letting your property


All rentals valuations are inclusive of ground rent, maintenance and buildings insurance. The tenant pays for the council tax, water rates, sewerage rates, gas, electric, television license and telephone.


We always accompany tenants to view properties and we have a fleet of courtesy cars to collect and transport them to and from properties if needed. For their convenience we also offer evening and weekend viewings, with Saturday being our busiest day.


Depending on the type and condition of a property we can advise our landlords on what restrictions to make. These can include:

  • Smoking
  • Pets
  • Housing benefit

As a general rule we do not normally allow pets in blocks of flats or newly decorated properties, and we do not encourage allowing tenants to smoke inside properties.

Tenant Selection

Tenants are carefully selected and evaluated with regards to their being able to pay the rent and look after the property. We do not accept tenants until the landlord has given their consent; they are welcome to meet the tenants before doing so, if preferred.

The quality and reliability of the tenant is essential and we employ a specialist referencing company to provide a vetting service. They obtain references from employers, landlords and a financial report so as to ascertain their suitability. They can also offer the landlord the option to purchase a Rent Protection & Legal Expenses Warranty which covers loss of rent if the tenants default (excluding the first months rent).

The Tenancy Agreement

The initial agreement is set for a fixed period (normally six or twelve months). After the fixed period the landlord can regain possession of the property or with the agreement of the tenant, renew for a fixed term or continue on a month to month basis, known as a periodic tenancy. Our tenancy agreement is very comprehensive and complies with all the latest housing regulations.


The landlord is responsible for:

  • Outside walls
  • Inside walls and ceilings (except minor cracks that can be easily filled when decorating)
  • Floors (they must be structurally sound and safe)
  • Electrical wiring, sockets and switches
  • Baths, sinks and toilets
  • Heating
  • Water supply
  • Roofs and gutters
  • Drains (unless by fault of tenant)
  • Water tanks
  • Stairs, balconies and lifts

The Tenant is legally responsible for:

  • Promptly reporting any necessary repairs and providing access
  • Decorating the inside of the property (unless otherwise stated in the contract)
  • Replacing bulbs
  • Sink and bath plugs
  • Floor coverings i.e. linoleum, carpet
  • Garden maintenance

Rent Increases

At Global Property Exchange, we annually review rental prices to ensure that our landlords always receive the maximum return on their investment. As a guideline we use the retail price index when calculating increases.



We prepare a detailed inventory and schedule of condition of all of our properties together with meter readings. As an extra precaution we photograph the condition of a property and give a CD of the photographs to both the tenant and landlord for reference purposes. This inventory is used at the end of the tenancy to determine any deductions for damage to the property which is not normal wear and tear.


As part of our service we inform the local council and provide meter readings to the utility companies. Landlords are not responsible for non payment of utility bills.


We use trusted local contractors to carry out any repairs and our handymen are often semi-retired tradesmen. We aim to keep repair costs as low as possible and have negotiated a ‘same day’ repair service for emergency plumbing at no extra charge to our landlords. We have found that tenants are more likely to stay longer in a property if repairs are dealt with quickly and efficiently.

The Garden

The tenant is responsible for the maintenance of a garden. However, if the property has a large or landscaped garden it may be advisable to employ a gardener and incorporate the cost within the rental price. Gardening equipment, such as, a lawn mower or spades should be provided for the tenants if required and it is advisable to ensure gardens are as low maintenance as possible.


We conduct regular inspections of all fully managed properties. These inspections serve numerous purposes, they allow us to:

  1. Visit the tenant in the property and ensure that it is being looked after
  2. Visually check the structure of the property and note any repair work required
  3. Build a rapport with the tenants and be confident of the advice we provide our landlords when the tenancy is due for renewal

Ending the Tenancy

At the end of the initial fixed term landlords can either:

  • Regain possession
  • Renew for a further fixed period
  • Continue on a month to month basis

Furnished or Unfurnished

There is very little demand in our area for fully furnished properties, so unless circumstances dictate otherwise, we advise our landlords to let their properties unfurnished. Unfurnished properties should supply a cooker, other white goods, such as, fridges and washing machines can be left but the landlord is responsible for their maintenance.


It is advisable to offer your property in optimum condition. This will help to achieve a higher rent and attract a better quality tenant who will be more likely to look after your property. Neutral decoration and carpets will make the property more appealing to a wider range of tenants. All rental properties should be cleaned before the tenants move in and tenants are responsible for ensuring the property is left in the same condition when they vacate.

We use a network of trusted local contractors who include:

  • Decorators
  • Cleaners
  • Gardeners
  • Plumbers
  • Electricians
  • Handymen

Preparing The Property To Let

  • Remove all personal belongings and any items which are old or broken
  • Fix any minor problems, such as, sticking doors, loose fence panels, broken handles and cracked windowpanes
  • Ensure white goods, such as, fridges and cookers, are in safe and working order
  • Supply curtain rails but avoid curtains, as tenants prefer to provide their own curtains to match their furniture
  • An unfurnished property should supply a cooker as a minimum. Other appliances are beneficial but not essential. Please note, it is the landlords responsibility to maintain any other electrical appliance supplied with the rental property
  • Supply fitments such as towel rail, toilet roll holder and coat hooks in the bathroom
  • Showers have become a modern day necessity. If your property does not have a separate shower, consider installing an over the bath shower
  • Fit hardwearing wooden or vinyl floors to high traffic and wet areas such as halls, kitchens and bathrooms
  • Ensure any grout used in a kitchen or bathroom is clean and replace if necessary
  • Gardens should be left neat, tidy and rubbish free, with any lawns cut
  • Gardening tools should be left to enable tenants to maintain the gardens
  • Leave the operating instruction manuals for any appliances in the property
  • Encourage prospective tenants to choose your property by leaving:

    - The heating on low in the winter to take away any chill

    - Pretty soap in the bathroom

    - A small coloured hand towel in a white bathroom


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